At 22JL, your privacy matters. This Privacy Policy explains what personal data we collect from players on the 22JL platform, how we use it, who we share it with, and what rights you have over your information under Philippine data protection law.
Your Privacy at 22JL: 22JL is committed to protecting the personal information of every player on our platform. This Privacy Policy is written in plain, accessible English so that Filipino players can clearly understand how their data is handled. We do not sell your personal data to third parties. We collect only what is necessary to operate the platform safely, legally, and effectively.
This Privacy Policy ("Policy") describes how 22JL ("22JL", "we", "us", "our") collects, uses, stores, and discloses personal information obtained from individuals ("you", "Player", "User") who access or use the 22JL online gaming platform, including the website at https://22jl.pro and any associated mobile applications (collectively, the "Platform").
This Policy applies to all personal data processed by 22JL in connection with the operation of the Platform, including data collected during account registration, gameplay, financial transactions, customer support interactions, and marketing communications. It applies to all players accessing the Platform from the Philippines and is consistent with the requirements of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.
By registering on or using the 22JL Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. This Policy should be read alongside our Terms & Conditions, which govern your use of the Platform.
22JL collects the following categories of personal data from players on the Platform:
22JL collects personal data through the following means:
22JL uses the personal data we collect for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Registration data, identity data |
| Age and identity verification (KYC) | KYC documents, date of birth, facial image |
| Processing deposits and withdrawals | Financial data, transaction data |
| Delivering and improving Platform services | Gameplay data, technical data |
| Fraud prevention and security monitoring | Technical data, transaction data, activity logs |
| Responsible gaming compliance | Gameplay data, responsible gaming tool usage |
| Customer support and dispute resolution | Communications data, account data |
| Regulatory compliance and AML reporting | Identity data, financial data, transaction data |
| Marketing and promotional communications (with consent) | Email address, phone number, activity data |
| Platform analytics and performance optimization | Technical data, gameplay data (aggregated) |
22JL will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise required by law.
22JL processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:
22JL does not sell your personal data to third parties. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:
We engage trusted third-party service providers to assist in operating the Platform, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification providers, cloud hosting providers, customer support software providers, and fraud detection services. These providers are contractually bound to process your data only on our instructions and in accordance with applicable data protection law.
22JL may disclose personal data to Philippine government agencies, including PAGCOR, the AMLC, the Bureau of Internal Revenue (BIR), and law enforcement authorities, where required by applicable law, court order, or regulatory directive. We will notify you of such disclosures where legally permitted to do so.
In the event of a merger, acquisition, or sale of all or part of 22JL's business, your personal data may be transferred to the acquiring entity as part of the transaction. We will notify you of any such transfer and the privacy practices of the acquiring entity before your data is transferred.
We may share your data with other third parties where you have given your explicit consent to such sharing.
22JL retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements. The following general retention periods apply:
When personal data is no longer required for the purposes for which it was collected and no legal obligation requires its continued retention, 22JL will securely delete or anonymize it in accordance with our internal data disposal procedures.
22JL takes the security of your personal data seriously. We implement a range of technical and organizational measures designed to protect your data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:
While 22JL takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your account credentials. If you suspect that your account has been compromised, please contact 22JL support immediately.
Data Breach Notification: In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 22JL will notify the National Privacy Commission (NPC) and affected players in accordance with the requirements of the Philippine Data Privacy Act of 2012 and its implementing rules.
22JL uses cookies and similar tracking technologies on the Platform to enhance your experience, maintain session security, and analyze Platform usage. The following types of cookies are used:
These cookies are essential for the Platform to function correctly. They enable core features such as account login, session management, and security. These cookies cannot be disabled without affecting Platform functionality.
These cookies remember your preferences and settings, such as your preferred language and display options, to provide a more personalized experience on the 22JL Platform.
These cookies collect aggregated, anonymized information about how players use the Platform, including which pages are visited most frequently and how players navigate between sections. This data helps 22JL improve the Platform's performance and user experience.
With your consent, 22JL may use cookies to deliver relevant promotional content and offers based on your activity on the Platform. You may withdraw your consent to marketing cookies at any time by adjusting your browser settings or contacting 22JL support.
Most web browsers allow you to control cookies through their settings. Please note that disabling certain cookies may affect the functionality of the 22JL Platform. For more information on managing cookies, refer to your browser's help documentation.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 22JL:
To exercise any of these rights, please contact 22JL's Data Protection Officer using the contact details provided in Section 14 of this Policy. We will respond to all verified requests within thirty (30) days. In some cases, we may need to verify your identity before processing your request.
If you believe that 22JL has not handled your personal data in accordance with applicable law, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
21+ Only: The 22JL Platform is strictly intended for individuals who are 21 years of age or older. We do not knowingly collect personal data from individuals under the age of 21.
If 22JL becomes aware that personal data has been collected from an individual under the age of 21, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe that your child has registered on the 22JL Platform, please contact us immediately at the details provided in Section 14 so that we can take appropriate action.
22JL employs age verification procedures during the registration process and may request additional documentation to confirm that a player meets the minimum age requirement. Players who are found to be under 21 years of age will have their accounts permanently closed and any balances forfeited in accordance with our Terms & Conditions.
22JL primarily processes and stores personal data within the Philippines. In some cases, personal data may be transferred to and processed in countries outside the Philippines, for example where we use cloud hosting providers or third-party service providers whose infrastructure is located abroad.
Where personal data is transferred outside the Philippines, 22JL ensures that appropriate safeguards are in place to protect your data in accordance with the requirements of the Philippine Data Privacy Act of 2012. These safeguards may include contractual clauses requiring the recipient to maintain data protection standards equivalent to those applicable in the Philippines, or reliance on the recipient country's adequacy determination by the National Privacy Commission.
By using the 22JL Platform, you consent to the transfer of your personal data to countries outside the Philippines where necessary for the purposes described in this Policy, subject to the safeguards described above.
22JL reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or Platform features. When material changes are made, we will notify registered players by email or through a prominent notice on the Platform prior to the changes taking effect.
The "Last Updated" date at the top of this page will be revised each time the Policy is updated. We encourage you to review this Privacy Policy periodically to stay informed about how 22JL protects your personal data. The most current version of this Policy will always be available at https://22jl.pro/privacy-policy.
Your continued use of the 22JL Platform following the posting of an updated Privacy Policy constitutes your acceptance of the changes. If you do not agree to the updated Policy, you must cease using the Platform and may request account closure in accordance with our Terms & Conditions.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way 22JL handles your personal data, please contact our Data Protection Officer (DPO). We are committed to addressing all privacy-related inquiries promptly and transparently.
22JL Data Protection Officer
Website: https://22jl.pro
Email: [email protected]
Support Hours: 24 hours a day, 7 days a week
Response Time: Within 30 days for data privacy requests
For general support inquiries unrelated to data privacy, please contact our main support team at [email protected]. All data privacy requests will be handled with strict confidentiality and in accordance with the Philippine Data Privacy Act of 2012.
These highlights summarize our core privacy commitments to every 22JL player across the Philippines.
All data transmitted between your device and the 22JL Platform is protected by TLS encryption. Sensitive data including financial details and identity documents is also encrypted at rest, keeping your information safe from unauthorized access.
22JL does not sell, rent, or trade your personal data to third-party advertisers or data brokers. Your information is used solely to operate the Platform, comply with Philippine law, and improve your gaming experience.
22JL's data practices are aligned with the Philippine Data Privacy Act of 2012 (RA 10173). We maintain a registered Data Protection Officer and follow NPC guidelines to ensure your rights as a Filipino data subject are fully respected.
You have the right to access, correct, delete, and port your personal data at any time. Simply contact our Data Protection Officer and we will process your request within 30 days. Withdrawing marketing consent is just as easy.
22JL collects only the personal data that is strictly necessary to operate the Platform, verify your identity, process payments, and comply with Philippine regulatory requirements. We do not collect data beyond what is needed.
In the unlikely event of a data breach affecting your personal information, 22JL will notify you and the National Privacy Commission promptly and in accordance with the requirements of the Philippine Data Privacy Act of 2012.
Your privacy and security are our priority. Join hundreds of thousands of Filipino players who trust 22JL for a safe, fair, and exciting online gaming experience. Register your free account today.
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